Strategic Plan for Long-Term Care and Assisted Living for 2025 - 2030

Seniors sitting in a circle - collaborating.

Update: January 2, 2025 - Thank you for participating in our Summer 2024 engagement sessions to help inform future changes and enhancements to long-term care and assisted living. Your feedback was valuable, and we appreciate the energy you put into sharing your experiences and ideas.

Engagement:

Over 700 residents, families, and caregivers shared their diverse perspectives, providing a rich foundation for our future planning.

Report-Back on What We Heard:

Below are your top five priorities, based on your responses to each of the three questions we asked.

Overall, what matters most in long-term care and assisted living is:

  1. Staff: A well-staffed, compassionate and highly trained team.
  2. Care: High-quality, person-centred care that fosters independence.
  3. Quality of life: Support for physical and mental wellness while creating a home-like environment.
  4. Food: Nutritious, high-quality meals with diverse options.
  5. Recreation and activities: Programs that engage, including music, outdoor activities, and mental stimulation.

Overall, what should change over the next 5 years is:

  1. Staff: Increase staffing levels, support and compensation, and provide ongoing training.
  2. Building: Upgrade accessibility, amenities, and infrastructure.
  3. Capacity: Reduce wait times, expand services and streamline transitions.
  4. Food: Enhance meal quality, diversity and cultural inclusivity.
  5. Recreation and activities: Enhance outdoor activities, mental stimulation and music programs.

Overall, what should stay the same over the next 5 years is:

  1. Staff: Retain caring and consistent staff and maintain their availability.
  2. Care: Preserve high-quality, timely and person-centered care.
  3. Building: Keep single and/or private rooms, and maintain accessible, well-designed spaces.
  4. Recreation and Activities: Continue outdoor recreational activities, music and engaging programs.
  5. Food: Maintain the current meal quality, variety and culturally appropriate offerings.

Next Steps:

To develop the Regional Long-Term Care and Assisted Living Strategic Plan for 2025-2030, your feedback will be combined with Ministry of Health direction, Office of the Seniors Advocate recommendations, Vancouver Coastal Health vision and priorities, as well as the latest research. The strategic plan is set to be released in Spring of 2025.
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Update: August 21, 2024: Thank you to everyone who submitted a survey response - the online survey is now down. We appreciate your feedback and input. We are reviewing the 619 survey responses submitted and plan to share what we heard back to the long-term care and assisted living community and partners later this year. Stay tuned for further updates and communication.
____________________________________________________________________________________________

Long-Term Care and Assisted Living are essential parts of healthcare for BC residents aged 19 years and up; on average, residents are about 84 years old. Vancouver Coastal Health (VCH) delivers care to nearly 7,500 people who live in Long-Term Care Homes and Assisted Living across our region.

We are planning for the future of our Long-Term Care and Assisted Living services.

We want to hear from residents, families, and caregivers whose diverse experiences and feedback will guide our roadmap for the next five years.

One way we are seeking input is through an online survey with five questions, which can be accessed below in one of seven languages: English, Spanish, Farsi, Punjabi, Vietnamese, Traditional Chinese, and Simplified Chinese.

Please answer in the language that you are most comfortable using - your input matters.

Thank you for making the time to help shape the future of Long-Term Care and Assisted Living.

Update: January 2, 2025 - Thank you for participating in our Summer 2024 engagement sessions to help inform future changes and enhancements to long-term care and assisted living. Your feedback was valuable, and we appreciate the energy you put into sharing your experiences and ideas.

Engagement:

Over 700 residents, families, and caregivers shared their diverse perspectives, providing a rich foundation for our future planning.

Report-Back on What We Heard:

Below are your top five priorities, based on your responses to each of the three questions we asked.

Overall, what matters most in long-term care and assisted living is:

  1. Staff: A well-staffed, compassionate and highly trained team.
  2. Care: High-quality, person-centred care that fosters independence.
  3. Quality of life: Support for physical and mental wellness while creating a home-like environment.
  4. Food: Nutritious, high-quality meals with diverse options.
  5. Recreation and activities: Programs that engage, including music, outdoor activities, and mental stimulation.

Overall, what should change over the next 5 years is:

  1. Staff: Increase staffing levels, support and compensation, and provide ongoing training.
  2. Building: Upgrade accessibility, amenities, and infrastructure.
  3. Capacity: Reduce wait times, expand services and streamline transitions.
  4. Food: Enhance meal quality, diversity and cultural inclusivity.
  5. Recreation and activities: Enhance outdoor activities, mental stimulation and music programs.

Overall, what should stay the same over the next 5 years is:

  1. Staff: Retain caring and consistent staff and maintain their availability.
  2. Care: Preserve high-quality, timely and person-centered care.
  3. Building: Keep single and/or private rooms, and maintain accessible, well-designed spaces.
  4. Recreation and Activities: Continue outdoor recreational activities, music and engaging programs.
  5. Food: Maintain the current meal quality, variety and culturally appropriate offerings.

Next Steps:

To develop the Regional Long-Term Care and Assisted Living Strategic Plan for 2025-2030, your feedback will be combined with Ministry of Health direction, Office of the Seniors Advocate recommendations, Vancouver Coastal Health vision and priorities, as well as the latest research. The strategic plan is set to be released in Spring of 2025.
___________________________________________________________________________________________

Update: August 21, 2024: Thank you to everyone who submitted a survey response - the online survey is now down. We appreciate your feedback and input. We are reviewing the 619 survey responses submitted and plan to share what we heard back to the long-term care and assisted living community and partners later this year. Stay tuned for further updates and communication.
____________________________________________________________________________________________

Long-Term Care and Assisted Living are essential parts of healthcare for BC residents aged 19 years and up; on average, residents are about 84 years old. Vancouver Coastal Health (VCH) delivers care to nearly 7,500 people who live in Long-Term Care Homes and Assisted Living across our region.

We are planning for the future of our Long-Term Care and Assisted Living services.

We want to hear from residents, families, and caregivers whose diverse experiences and feedback will guide our roadmap for the next five years.

One way we are seeking input is through an online survey with five questions, which can be accessed below in one of seven languages: English, Spanish, Farsi, Punjabi, Vietnamese, Traditional Chinese, and Simplified Chinese.

Please answer in the language that you are most comfortable using - your input matters.

Thank you for making the time to help shape the future of Long-Term Care and Assisted Living.

Page last updated: 02 Jan 2025, 09:58 AM