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Intake Evaluation Survey: Sea to Sky Mental Health Substance Use Services

Thank you for participating in our intake evaluation survey. The answers that you provide are anonymous and help us understand how to better deliver our services.

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1.  

I accessed services in:

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1. The wait time for service was reasonable for me.
2. It was easy to access mental health services
3. Services are available at times that are convenient for me.
4. Clinicians were flexible to do virtual or in-person appointments to best suit me.
5. I found the office welcoming.
6. I found services inclusive and culturally safe.
7. I received easy to understand information about the programs and services available to me.
8. Staff and I collaborated on my treatment and support plan.
9. Staff talked to me about other services and supports available in the community.
10. Confidentiality was explained to me in a way I could understand.
11. I trust staff to keep my information confidential.
12. Information was available to me in my preferred language.

About the Patient Care Quality Office...

If you have any concerns or praise about the quality of your care, please contact our Patient Care Quality Office at pcqo@vch.ca or 1-877-993-9199.

Consider joining our Peer and Family Advisory Committee!

If you have an interest in obtaining and maintaining high quality, comprehensive mental health services for the Sea to Sky, apply to join our Peer and Family Advisory Committee. Please contact emily.grant@vch.ca or Stephanie.Devlin@vch.ca.

4.  

Before the survey ends, you can also ask for someone from the program to contact you about your experience for quality improvement purposes. This is different from contacting the VCH Patient Care Quality Office. Would you like to be contacted by the program area for quality improvement purposes? 

* required