Interviews – How was your care experience at Richmond Hospital?


Project Update: 

September 28, 2022

  • Thank you for your interest in this engagement opportunity. This opportunity is now closed. Look for other VCH engagement opportunities by visiting engage.vch.ca or by returning to the homepage.



What are we doing?

Richmond Hospital will be adding a new nine-floor acute care tower, the Yurkovich Family Pavilion, which includes an emergency department, intensive care unit; a fully equipped medical imaging department; a pharmacy; and short-stay pediatrics. This will give Richmond, with its growing and aging population, the acute care it needs moving into the future. Read more about the project scope and timeline at engage.vch.ca/rhr.

The Richmond Hospital Redevelopment Clinical Project Team wants to ask you about your care experiences at Richmond Hospital.

How YOU can get INVOLVED

Register for an interview with a project team member using the form at the bottom of this page. We will schedule an interview with you to listen to your experience and feedback. This interview can be done by phone, Zoom or in-person.

Questions may include:

  • What would make you feel cared for…
    • When arriving at Richmond Hospital?
    • In the waiting area?
    • When preparing for you procedure or exam?
    • When recovering after your surgery?
    • In your patient room?

Who should register?

You should register if:

  • You (or your family) have received care at Richmond Hospital or any other hospital within the VCH region, like Vancouver General Hospital or Lions Gate Hospital, among others; AND
  • Want to share your care experience for at least one of the following care areas in the hospital:
    • Day Surgery
    • Emergency Department
    • Emergency Short Stay Pediatrics Unit
    • Endoscopy Clinic
    • High Acuity Unit
    • Intensive Care Unit
    • Medical Imaging Department
    • Medical In-Patient Unit

Update: Thanks to all who have contributed to the Day Surgery, Emergency Department, Medical Imaging Department, and Medical In-Patient Unit hospital areas. We've have received ample feedback on these areas, but are still seeking feedback on areas not yet crossed out in the list above.

How do I register?

Use the form at the bottom of this page to register.

I have a question about this engagement opportunity. Who do I ask?

Please email cameron.fani@vch.ca for any questions that you may have.


***

This engagement takes place on the traditional homeland of the xʷməθkʷəy̓əm (Musqueam) First Nation.


***

We recognize that our places of work and Vancouver Coastal facilities lie on the traditional homelands of the fourteen First Nation communities of Heiltsuk, Kitasoo-Xai'xais, Lil'wat, Musqueam, N'Quatqua, Nuxalk, Samahquam, Sechelt, Skatin, Squamish, Tla'amin, Tsleil-Waututh, Wuikinuxv, and Xa'xtsa.

What are we doing?

Richmond Hospital will be adding a new nine-floor acute care tower, the Yurkovich Family Pavilion, which includes an emergency department, intensive care unit; a fully equipped medical imaging department; a pharmacy; and short-stay pediatrics. This will give Richmond, with its growing and aging population, the acute care it needs moving into the future. Read more about the project scope and timeline at engage.vch.ca/rhr.

The Richmond Hospital Redevelopment Clinical Project Team wants to ask you about your care experiences at Richmond Hospital.

How YOU can get INVOLVED

Register for an interview with a project team member using the form at the bottom of this page. We will schedule an interview with you to listen to your experience and feedback. This interview can be done by phone, Zoom or in-person.

Questions may include:

  • What would make you feel cared for…
    • When arriving at Richmond Hospital?
    • In the waiting area?
    • When preparing for you procedure or exam?
    • When recovering after your surgery?
    • In your patient room?

Who should register?

You should register if:

  • You (or your family) have received care at Richmond Hospital or any other hospital within the VCH region, like Vancouver General Hospital or Lions Gate Hospital, among others; AND
  • Want to share your care experience for at least one of the following care areas in the hospital:
    • Day Surgery
    • Emergency Department
    • Emergency Short Stay Pediatrics Unit
    • Endoscopy Clinic
    • High Acuity Unit
    • Intensive Care Unit
    • Medical Imaging Department
    • Medical In-Patient Unit

Update: Thanks to all who have contributed to the Day Surgery, Emergency Department, Medical Imaging Department, and Medical In-Patient Unit hospital areas. We've have received ample feedback on these areas, but are still seeking feedback on areas not yet crossed out in the list above.

How do I register?

Use the form at the bottom of this page to register.

I have a question about this engagement opportunity. Who do I ask?

Please email cameron.fani@vch.ca for any questions that you may have.


***

This engagement takes place on the traditional homeland of the xʷməθkʷəy̓əm (Musqueam) First Nation.


***

We recognize that our places of work and Vancouver Coastal facilities lie on the traditional homelands of the fourteen First Nation communities of Heiltsuk, Kitasoo-Xai'xais, Lil'wat, Musqueam, N'Quatqua, Nuxalk, Samahquam, Sechelt, Skatin, Squamish, Tla'amin, Tsleil-Waututh, Wuikinuxv, and Xa'xtsa.

  • CLOSED: This survey has concluded.

    Register for a feedback interview

    We appreciate your registration.


    Project Update: 

    September 28, 2022

    • Thank you for your interest in this engagement opportunity. This opportunity is now closed. Look for other VCH engagement opportunities by visiting engage.vch.ca or by returning to the homepage.